Top 10 Questions

My Internet Connection is Slow, Should I Change Providers?

By : Joaquin Hernandez |August 31, 2017 |Internet, Small Business IT |Comments Off on My Internet Connection is Slow, Should I Change Providers?

Top 10 Small Business IT Questions

#10 ? My Internet Connection is Slow, Should I Change Providers?

There are several reasons your internet connection may seem slow. Before you jump to the conclusion the problem is with your internet provider you need to do some investigation.

First, run a speed check of your internet provider. This is actually quite easy to do. A speed test program will test the speed of your computer connecting to the Internet – called the “upload” speed. It will also test the speed of copying data from the website onto your computer – called the “download” speed. There are many speed test programs available. You can search by typing “internet speed test” into your search engine. One I found on Google is http://www.speakeasy.net/speedtest/.

After you run the speed check and have both the upload and download speeds, compare them to the contracted speed of your internet provider. Most of the time you’ll find the internet provider is not the problem. If yours is not, continue the investigation.

The most common cause of a slowing computer is a virus or malware. Check your virus protection or malware program status. You may find your computer is infected and needs attention. Take steps to clean or quarantine the problem.

Another possibility can be a problem with a specific program or website. If one program seems slow, log in to a completely different program to determine if the problem is widespread or limited. I use Quickbooks to manage my accounting so I’d log in to Quickbooks to see if I still notice a similar response time problem. If the slowness only occurs in one program, you have probably found the culprit. If the slowness affects multiple programs, your computer may be to blame.

After investigating all of these without finding any issues, your computer itself may be the source of the problem. You will most likely need help from a local computer expert who can evaluate further. If you live near Torrance, I’d recommend PC Parlor run by Tony Musorafite. Ask for his bench rate which is very reasonable.

Hopefully, these tips will help you find the problem and get your computer back up-to-speed!

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I Have Some Old Equipment Still in Use, What is the Typical Lifecycle for This Equipment?

By : Joaquin Hernandez |August 24, 2017 |Security, Small Business IT |Comments Off on I Have Some Old Equipment Still in Use, What is the Typical Lifecycle for This Equipment?

Top 10 Small Business IT Questions

#9 ? I Have Some Old Equipment Still In Use, What is the Typical Lifecycle for This Equipment?

The typical lifecycle of computer equipment is 3 to 5 years. Your computer becomes obsolete because the manufacturers no longer support your computer’s hardware, software, or both. Even though your computer may continue to function past its expected “life”, finding a replacement for a broken or failing component becomes difficult. Software that fails beyond its expected life is no longer supported by the manufacturer. And failures always seem to have a way of happening at the most inopportune times! In these instances, maintaining an older computer, especially if you don’t have the expertise yourself, becomes more costly than replacement.

Disposing old equipment is a subject for a later column. However, for the basics, follow your local e-Waste guidelines as computers contain toxic components and have to be disposed of properly. Also, be sure to eliminate all personal information from your computer. You certainly don’t want a hacker to find your information on a computer they found in the trash!

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Top 10 Small Business IT Questions

The Top 10 Most Common IT Questions Asked by Small Business Owners

By : Array Systems, Inc. |December 02, 2014 |Small Business IT |Comments Off on The Top 10 Most Common IT Questions Asked by Small Business Owners

Below are the top ten most common information technology questions we hear from small business owners.  Over the next couple weeks our President Sid Kato will be answering these questions here on Tech Talk with Array.  If you are a small business owner and you don’t see your question listed here, please let us know by submitting an article suggestion to the right –>

We’re here to help!

  1. What is the Cloud?

  2. How can Social Media help me find potential customers?

  3. I’m concerned about identity theft, how do I protect myself?

  4. How do I protect myself from hackers?

  5. What is the best way to protect against viruses?

  6. Do I need a website?

  7. What is the best method for backup of my data?

  8. What email system should I be using?

  9. I have some old equipment still in use, what is the typical lifecycle for this equipment?

  10. My Internet connection is slow should I change providers?

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